Last December I received a Google review that beat RSPGL up pretty good about our green fee price. Not that this guy knows what he is talking about. Ironically we had been closed a month already when this gentleman decided to relive the PTSD of the green fee transaction in his mind… and of course he felt compelled to write about it. All the usual cliches of vasoline, and everything else. A real touch of class.
About the same time I was enjoying a podcast of national golf industry insiders have a huge roundtable of what golf in America costs. They were weighing these upscale resorts like Sand Valley, all the way down to muni’s that are barely making it. These people were from all over the country, and they basically settled on the idea that $75 green fees were like the national median / normal price for golf. Then they spoke of the courses that were charging $30- $40 as the bargain basement, how-are-you-even-making-it variety… especially if you got something decent for that.
I say all that, to say this. It was weird to be completely thrashed by this gentleman for charging him $34, and then turning around 3 hours later and hearing that I am offering tremendously affordable, bargain basement, “could go out of business”, QUALITY golf. As I told him in the “owner’s response” portion of the review…we are very blessed to live in an area of the country where golf is so affordable. Clearly this guy has no pulse on that, but still felt moved to show the world his golf pricing expertise. I kind of wish people didn’t write reviews like this, but he is free to offer his opinion, and Google has required me to have that random pile of trash attached to my business for the rest of time. Being a business owner is wonderful.
The best news is; he gave me something to write about.